Privacy policy

Privacy at Pentasoft

At Pentasoft, we recognize that privacy is important. This policy applies to all products, services and websites offered by Pentasoft Sistemas SL or any of its subsidiaries or related companies (known collectively as "Pentasoft").

Furthermore, if more detailed information is needed to explain our privacy policy, we establish separate privacy notices to describe how particular services process personal information. We fully comply with the Spanish Organic Law on Personal Data Protection (LOPD), as well as any other applicable law in any country where we provide our services.

If you have any questions regarding this policy, please do not hesitate to contact us.

Information we collect and how we manage it

We offer a number of services that require neither registration to have an account nor personal information to be provided, such as web search, images, videos, news, addresses, maps, etc. In order to be able to offer you this wide range of services, we may collect the following types of information:

Information that you provide to us: when you sign up for a Pentasoft account or for other Pentasoft services or promotions that require registration, we ask you for personal information (such as name, email address, etc.). We keep your information in encrypted form on secure servers. We may combine the information you submit with your account with information from other Pentasoft services or third parties with the aim of offering a better experience as well as improving the quality of our services. For certain services, you may be given the opportunity to opt out of combining such information.

In accordance with the Organic Law 15/1999 and Law 34/2002, if you want to send your CV or leave your details in the forms provided on this website, you are informed of, and expressly consent to, your data being included and stored in a file property of Pentasoft Sistemas SL having its registered office in the address mentioned at the footer of this document. The aforementioned is done in order to carry out both on-going recruitment processes and future processes occurring in these companies, as well as keeping you informed of your topics of interests. In addition, you grant us permission to retain your data for us to contact you, including by electronic means.

You can exercise your right of access, rectification, cancellation or opposition to the use of your personal data by sending us a letter to the above address.

Pentasoft cookies: when you visit Pentasoft, we send one or more cookies (a small file containing a string of characters) to your computer that uniquely identify your browser. We use cookies to improve the quality of our service by storing your preferences, thus allowing us to learn how you use our services in order for us to improve. Most browsers are initially installed with a configuration that accepts cookies, but you can reset your browser to reject cookies or to indicate when a cookie is sent. However, some website features and services may not function properly if you disable or reject cookies. You can find more information in our cookies policy page.

Registration or access information: when you use Pentasoft services, our servers automatically record the information that your browser sends whenever you visit our website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications: when you send an email or other communications to Pentasoft, we may retain those communications to process your questions, to respond to your requests and to improve our services.

Associated websites: we offer some of our services in connection with other websites. The personal information you give to us from these websites will be used only to provide you with the service. We process such information in accordance with this policy. Associated websites may have a different privacy policy, and therefore we recommend that you read their privacy policies.

Other websites: this privacy policy applies to websites and services that are owned and operated by Pentasoft. We have no control over any websites owned by third parties. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Pentasoft only processes personal information for the purposes described in the applicable privacy policy. In addition to the above, these purposes include:

• Providing our products and services to users, including the display of customized content.
• Review, research and analysis to maintain, protect and improve our services.
• Ensuring the technical functioning of our platform.
• Developing new services.
• Further information about how we process personal information can be found by referring to the privacy notices for specific services.

We process personal information on our servers in Spain as well as in other countries. In some cases, we process personal information on a server outside your country, but always under the rules of the European Economic Community.

We may process personal information to provide our own services. In some cases, we process personal information on behalf of and in accordance with instructions from third parties.

Personal information

When you sign up for a particular service that requires registration, you are asked to provide personal information. If we use this information in a manner different from the purpose for which it was requested, you will always be asked for permission prior to such use.

If we intend to use personal information for any purposes other than those described in this policy and/or in the specific service notices, we will offer you an effective way to opt not to use personal information for these other purposes. We will not collect or use sensitive information for purposes other than those described in this policy and/or in the specific service notices, unless we have been given your prior consent.

You can decline to send your personal information to our services, in which case we may not be able to provide you with such services.

Sharing information

We only share personal information with other companies or individuals outside of Pentasoft in the following limited circumstances:

When we have your consent. We require opt-in consent for the sharing of any sensitive personal information.

We provide such information to our subsidiaries, affiliated companies or other persons or trusted businesses for the purpose of processing personal information on our behalf. We demand that they agree to process such information based on our instructions and in compliance with this policy and with any other appropriate confidentiality and security measures.

When we believe in good faith that access, use, preservation or disclosure of such information is reasonably necessary to (a) comply with laws, regulations, legal processes or enforceable governmental requests, (b) enforce applicable Terms of Service, including the investigation of potential infringements, (c) detect, prevent, or manage fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Pentasoft, its users or the public as required or permitted by law.

If Pentasoft becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, you will be informed before transferring any personal information and this subsequently becoming subject to a different privacy policy.

For further questions about the management or use of personal information, please contact us at Pentasoft Sistemas SL in the address shown at the bottom of this document.

Information security

We take the appropriate security measures to protect unauthorized access or alteration, disclosure or destruction of information. These include internal reviews of our collection, storage and processing of information and security measures practices, as well as physical security measures to protect it from unauthorized access to systems where we store personal information.

We restrict access to personal information to Pentasoft employees, contractors and agents who need to know such information to operate, develop or improve our services. These individuals are bound by duties of confidentiality and are subject to discipline, including termination and criminal proceedings if they fail to meet these obligations.

Information integrity

Pentasoft only processes personal information for the purpose for which it was collected and in accordance with this policy or any other applicable privacy notice to a specific service. We review our practices for the collection, storage and processing of information in order to ensure that we only collect, store and process the personal information needed to improve or make our services easier to use. We take reasonable steps to ensure that the personal information we process is accurate, complete and current, but we depend on our users to update or correct their personal information when necessary.

Accessing and updating information

When you use the services of Pentasoft, we make good faith efforts to provide you with access to your personal information and the ability to correct this data if it is inaccurate or to delete such data, as requested by you, or if it is not otherwise required to be retained by law or by legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are repetitive or unreasonably systematic, require disproportionate technical effort or jeopardize the privacy of others, or for which access is not otherwise required.

In any case, when we enable our customers to access information and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.

Application

We regularly review the compliance with this policy. If you have any questions or enquiries concerning this policy or the treatment of personal information by Pentasoft, please call us or write to the address at the top of this page.

When we receive formal written complaints at this address, our policy is to contact these customers in order to address their complaints. We will cooperate with the appropriate administrative authorities, including local data protection authorities so as to resolve any complaints regarding the transfer of personal data that can not be resolved between Pentasoft and the individual.

Changes to these standards

Although rare, please note that this privacy policy may change. We will not reduce your rights under this policy without your explicit consent, and we expect most such changes will be minor. However, any changes that occur will be posted on this page and, if the changes are significant, a notice that catches your attention will be provided (including, for certain services, email notification of policy changes).

Information on providers

Pentasoft Sistemas SL
VAT: ESB81846784
Parque Empresarial Avalon
C/ Santa Leonor 65 Edificio A Planta 2
28037 - Madrid
Phone: +34 913 751 300
Email: info@pentasoft.es

Mercantile Registry of Madrid
Volume: 12.595 Book: 0 Page: 63 Section: 8 Page: M-201322 Inscription: 1st


If you have any questions regarding this policy, please do not hesitate to contact us.